Frequently Asked
questions
Shipping
Our online department is available Monday-Friday and can take up to 1-2 business days to ship the product.
Delivery
Our customers can expect their package anywhere between 2-5 business days once the product is ready to ship.
return policy
Depending on the product, will depend on the return policy.
- TV Service – 3 day trial before purchase. After purchase is complete there is no return policy offered.
- Cell phones – No refunds, exchange only (only allowed within 3 days). Exchange only permitted if there is a manufacturer issue.
- Internet – 24 hour return policy. If customer has used more than 1.5GBs then there is a $35 restocking fee that will be charged
- Accessories – No returns, no exchanges, final sale.